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Woodcock Road Surgery
 Woodcock Road Surgery

Woodcock Road Surgery

29 Woodcock Road
Tel: 01603 425989

Pimary Care Network ( posted on Jul 12, 2019 )

We have joined a Primary Care Network to help us deliver better services, for more information, click HERE

Mays 2019 appointment information ( posted on May 31, 2019 )

Please click here to view May 2019 appointments and DNA statistics.

SURGERY CLOSURE ( posted on May 15, 2019 )





Practices in the Norwich CCG area will be attending a Protected Learning Time (PTL) session on the afternoon of Wednesday 24th July 2019. Protected learning sessions provide the opportunity for GP's and practice staff to attend training and updates that are a vital part of ensuring practices remain up-to-date on a range of subjects underpinning the healthcare provided for patients acroos Norwich.


Every practice in Norwich will be closed and ALL staff including GP's will not be available as usual during the afternoon of Wednesday 24th July 2019.


However, the intergrated care 24 ltd (IC24) will provide cover during the protected Learning session by providing a telephone triage service between 13:00pm - 18:00pm available via the following Number: 111


Following Triage by (IC24) if a patient needs clinical input they will by contacted by an on-call GP and if necessary will be given an appointment at specified location the same day.

Appointment information ( posted on Mar 13, 2019 )

Please click here to view March 2019 appointments and DNA statistics.

Declaration of GP earnings ( posted on Feb 13, 2019 )

All GP Practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each Practice.


The average pay for GPs working in Woodcock Road Surgery in the last financial year was £28,382 before tax and National  Insurance. This is for 5 part time GPs and 5 locum GPs who worked in the Practice for more than six months.


However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other Practice.

Improved Access Service ( posted on Sep 5, 2018 )


This Practice is participating in an Improved Access Service pilot. 


Please contact reception for further details.

Breast Cancer Screening ( posted on May 8, 2018 )


A number of women aged between 70 and 79 are being offered the opportunity for a breast screen, after some women did not receive an invitation for their final screen, as part of the routine NHS Breast Screening Programme.


Most women can be reassured that they will have received their final invitation but all women under 72 years old who are affected, will receive an appointment letter from Public Health England and the NHS by the end of May 2018 informing them of their time and date.


Women aged 72-79, will receive a letter providing clear information on what to do next if they choose to have a screen and will be asked to contact the helpline who will link with their local Breast Screening Service to arrange an appointment and invitation letter.


Women, aged 70 -79, currently registered with a GP, who do not receive a letter from PHE can be assured they are not affected and do not need a catch-up screen.


However, if you are not currently registered with a GP and believe you did not receive an invitation for a screen sometime between your 68th - 71st birthdays then we advise that you get in touch with the helpline:  0800 169 2692.


ON-LINE SERVICES ( posted on Apr 13, 2016 )


Our on-line services allow patients to: 

  • Book and cancel appointments
  • Order repeat prescriptions online.
  • Look at part of the GP records online -   from 1st April 2016 we are able to offer patients the facility to look at a summary of their GP records on-line.  The summary includes coded information such as diagnoses, procedures, and allergies.

Please refer to the Woodcock Road Surgery On-line services document in the 'Our documents' section of this website, or contact the Surgery for more information.


Named Accountable GP for all Patients ( posted on Jul 22, 2015 )

You may be aware that from April 2015 all GP practices are required to provide their patients with a named GP, who will have overall responsibility for the care and support that the Practice provides to them.


All patients registered at Woodcock Road Surgery have been allocated a named GP.  All new patients will be allocated a named GP at the point of registration.


If you wish to know who your named GP is, please ask a member of staff when you are next in the surgery. 


Please note that having a named GP does NOT prevent you from seeing any other GP in the Practice as you currently do.


Where a patient expresses a preference as to which GP they wish to be assigned to, the practice will make reasonable efforts to accommodate this request



The Walk-in-Centre is now located at:


Rouen House, Rouen Road, Norwich, NR1 1RB.








OPENING HOURS: Registered patients 8 am - 8 pm.  Walk-in patients 9 am - 7 pm.











The quickest way to find urgent health care when your GP is not available


The health service needs members of the public to choose services wisely this winter, to reduce pressures on doctors and nurses - and keep waiting times to a minimum.


So NHS Norwich Clinical Commissioning Group (CCG) has devised some simple advice, which sets out the quickest ways to find the care you need if your GP Practice is unavailable.


If you’re poorly or you’ve suffered a minor injury, the first port of call is usually your GP, but here are some other good ways to find the healthcare you need:


Try your pharmacy – great for coughs, colds and other minor illnesses.  The typical waiting time is under 5 minutes.

Pharmacists are highly trained and can deal with a wide range of illnesses, including those that circulate in winter time like coughs and colds. They can provide you with many of the things you need for your own medicine cabinet at home so you can treat minor illnesses yourself.

Phone 111 – 111 is the local NHS advice line with trained staff to advise the best course of action.  This is a free-to-call NHS telephone line, with trained local staff. They will either give you the advice you need or arrange for an appointment with a doctor or nurse. Also call 111 to ask for the out of hours GP service.

Norwich Practices Health and Walk-in centre -  Norwich’s NHS walk-in centre is at Rouen House  
Rouen Road, NORWICH, NR1 1RB.



It is open from 9am-7pm, 7 days a week.  The Walk-in centre is open from 9am-7pm even on Christmas Day.  The average waiting time to see one of the nurses on duty is just 28 minutes.

If it is an emergency, patients should always dial 999.



Please help the NHS by using services wisely this winter.




For a number of years, work has been ongoing to improve the way that medical records are made available to treating clinicians. Our main computer system is called SystmOne which has the advantage of enabling information to be shared between certain health professionals.


Enhanced Data Sharing Model (EDSM) enables us, with your consent, to share your medical records with those in the NHS who are involved in your care. NHS staff can only access shared information if they are involved in your care and being an electronic service an audit log is maintained showing when and who has accessed medical records.


EDSM should not be confused with care.data. EDSM only allows those treating the patient to access medical records. It does not enable patient records to be used for research or other purposes.


As EDSM has been designed to enhance patient care we will automatically ‘opt you in’. If you would prefer not to opt-in, please mention it to a member of the reception team. You are free to change your mind at any time.


For further information, a full leaflet is available in the 'Our Documents' section of this website.


A Sharing Preferences form is also available in the 'Our Documents' section of this website

Book Your Appointments Online ( posted on Nov 1, 2013 )

NEW - You can now book your appointments online. Click here to read more.

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