GDPR/ Privacy notices

Your information

Woodcock Road Surgery takes privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure.

Please use the links below to find more information about the practice and data protection.

Woodcock Road Surgery – Data Processing Partners

Woodcock Road Surgery uses the following organisations to process data on its behalf. All partners are contractually bound to manage patient information securely.


Clinical System Providers

Organisation Website
SystmOne (TPP) tpp-uk.com

Clinical Commissioning Group

Organisation Website
NWCCG norfolkandwaveneyccg.nhs.uk

Confidential Waste Services

Organisation Website
BIFFA biffa.co.uk

Courier Services

Organisation Website
ISS Pathology Couriers issdistribution.co.uk

Health Software Providers

Organisation Website
AccurX accurx.com
Cinapsis cinapsis.org
NHS e-Referrals digital.nhs.uk/e-referral-service
Health Care Monitors health-monitor.co.uk
MJOG mjog.com
Pinnacle (COVID Vaccinations) oasisgroup.com

HR Service Providers

Organisation Website
Peninsula HR peninsulagrouplimited.com

IT Service Providers

Organisation Website
Arden & Gem CSU ardengemcsu.nhs.uk

Payroll / Finance Providers

Organisation Website
Fairways fairwaytraining.com
NHS Business Services Authority nhsbsa.nhs.uk
QuickBooks quickbooks.intuit.com

Telecoms Providers

Organisation Website
Metier tollring.com

Training Providers

Organisation Website
e-LFH e-lfh.org.uk

Video Consultation Software

Organisation Website
Microsoft Teams microsoft.com

Translation Services

Organisation Website
DA Languages dalanguages.co.uk

Website Providers

Organisation Website
CG Design cg-design.co.uk
Clarity Team Net clarity.co.uk
E-Consult / NHS App econsult.net
Silicon Practice (Footfall) siliconpractice.co.uk

Other Providers

Organisation Website
Open Exeter digital.nhs.uk/open-exeter
COVID-19 Clinical Risk Assessment Tool digital.nhs.uk/coronavirus/risk-assessment

OpenSAFELY

NHS England has been directed by the government to establish and operate the OpenSAFELY COVID-19 Service and the OpenSAFELY Data Analytics Service. These services provide a secure environment that supports research, clinical audit, service evaluation and health surveillance for COVID-19 and other purposes.

Each GP practice remains the controller of its own GP patient data but is required to let approved users run queries on pseudonymised patient data. This means identifiers are removed and replaced with a pseudonym.

Only approved users are allowed to run these queries, and they will not be able to access information that directly or indirectly identifies individuals.

Patients who do not wish for their data to be used as part of this process can register type 1 opt out with their GP.

Find additional information about OpenSAFELY.